Shipping Costs
We ship to most countries and our shipping charges are as follows:
UK First Class: £1
UK Special Delivery Next Day: £6
International Airmail: £2
International Signed For: £10
Unless otherwise specified we will send orders under £100 via UK First Class or International Airmail, and orders more than £100 we will send via Special Delivery.
Customs and import charges
As a buyer, it’s your responsibility to check which customs and import charges may apply, and to pay them. Before you bid on, or buy an item, it’s a good idea to check with your country’s customs office for more specific details.
Delivery Times
The deadline for us to dispatch for the next working day delivery is 2pm although we do ship out parcels up to 4:15pm.
Special delivery packets are delivered between 9am to 2pm weekdays including Saturday and will require a signature.
First Class Royal Mail cannot be tracked with the post office until three weeks after posting. If you require your goods by a certain day, we recommend using Special Delivery.
Embassy Philatelists reserve the right to amend orders placed with incorrect delivery options without notice.
Returns
If you are not completely satisfied with the goods, return within 14 days for a full refund or exchange/credit on goods.
No refund can be given if goods are returned more than 14 days after invoice date. We regret we cannot give refunds for carriage on incorrect purchases. This does not affect your statutory rights
Please note that you are responsible for items sent back to us until they are received by ourselves. We therefore recommend returning items using an insured method such as recorded delivery that will need to be signed for by us, for expensive items. On lesser value items you should obtain a certificate of posting from your post office when you send the items back to us. No charge is made by the post office for this service.
